Chalodosto
Policies

Privacy Policy

Last updated: 29 October 2026

This policy explains what personal data Chalodosto collects, why we collect it and how we protect it, in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Data we collect

  • Account data: your name, email address and profile picture from Google when you sign in.
  • Booking data: name, email, phone/WhatsApp number, age, number of adults and children, travel dates, chosen packages, pickup place and any notes you add.
  • Technical data: a session cookie that keeps you signed in, and basic logs (such as IP address and browser type) used for security.

2. How we use it

  • To process and confirm your bookings, arrange hotels, vehicles, guides and permits, send booking emails, reply to your enquiries and provide support during the trip.
  • To keep the website secure and to meet legal, tax and accounting obligations. We do not sell your personal data.

3. Who we share it with

  • Only what is needed with: hotels, homestays, drivers, guides and safari or boat operators for your trip; government authorities for permits (such as the Arunachal Pradesh ILP); our email, hosting and payment service providers; and authorities when the law requires it.

4. Cookies

  • We use a strictly necessary session cookie to keep you signed in. We do not use advertising cookies.

5. How long we keep it

  • Booking records are kept for as long as needed to provide the service and to meet legal and tax requirements (usually up to 8 years). You can ask us to delete your account data sooner where the law allows.

6. Security

  • Data is sent over encrypted connections (HTTPS) and access is limited to authorised staff. No method of transmission or storage is fully secure, but we take reasonable steps to protect your data.

7. Your rights

  • You can ask to access, correct or erase your personal data, withdraw consent, or raise a grievance by writing to us. We will respond within a reasonable time and as required by law.

8. Children

  • Bookings must be made by an adult (18+). Details of children travelling are provided by the adult making the booking.

9. Contact & grievances

  • Grievance contact: dbharali168@gmail.com · +91 98645 62919 · Office: House No. 30, Bylane 9, Srimanta Shankar Nagar, Backside of Royal Palace Banquet Hall, Magzine, Borbari, VIP Road, Guwahati, Assam 781171
  • We may update this policy; changes are posted on this page.
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